Refund policy
Return & Exchange Policy For Magicinhome.Com
Thank you for choosing Magicinhome.com! We want you to be completely satisfied with your purchase, so we offer a simple and hassle-free return and exchange policy.
Return Window:
- You have 7 days from the date of delivery to return or exchange any Home Furnishing product (including blankets, bed covers, and pillows) purchased from Magicinhome.com.
- No questions asked! We understand that sometimes things don't work out as planned, and we want to make the return process as easy as possible.
Conditions for Return or Exchange:
- All items must be returned in their original, unused condition, with all tags and packaging intact.
- We cannot accept returns or exchanges for items that are used, damaged, washed, or missing any original packaging.
- Final sale items, personalized items, and mystery boxes are not eligible for return or exchange.
How to Return or Exchange:
- Contact us: To initiate a return or exchange, please contact our customer service team at [Customer Service Email Address] or by phone at [Phone Number] within 7 days of receiving your order.
- Provide Information: In your email or phone call, please provide your order number, the item(s) you wish to return or exchange, and the reason for your return/exchange.
- Return Instructions: We will provide you with a return shipping label and instructions on how to package your item(s) for return.
- Return Shipment: Send the item(s) back to us using the provided return label. Please note that you are responsible for the cost of return shipping.
Refunds and Exchanges:
- Once we receive and inspect your returned item(s), we will issue a full refund to your original payment method within 5-7 business days.
- If you are exchanging an item, we will ship the new item to you after receiving the returned item and processing your exchange request.
Additional Information:
- We reserve the right to deny any return or exchange that does not meet our policy requirements.
- For more information about our return and exchange policy, please visit our website at [Link to Return & Exchange Policy Page] or contact our customer service team.
We hope this information is helpful! Please don't hesitate to contact us if you have any questions.
Sincerely,
The Magicinhome.com Team